Payments, shipping and returns.
- Paying for your artwork
International payments: All major credit cards are accepted via secure payment link.
EU payments: All major credit cards via secure payment link and via banktransfer.
Swedish payments: All major credit cards via secure payment link and via Bankgiro & Swish.
- Worlded wide shipping
Once you have chosen and purchased a piece of artwork your will receive a confirmation mail / receipt showing that your artwork will be on it’s way no later than 10 workdays after your payment has arrived. The buyer is responsible for all shipping costs such as packaging, handling and additional fees (dutie fees /customs).
Website listed prices are excluding all these extra fees. Please contact me for the total price, including shipping for each specific artwork.
- Transport Insurence
All my work is fully insured during transit. It’s therefore important that you supply us with a full and correct adress upon purchase since can not at any point change or forward your shipment to another adress. - Receiving your artwork
Most artwork is sent in special wooden crates to ensure that they arrive undamaged yet some paintings can also be sent unstreched. If your artwork appears to be broken or damaged in any way upon arrival and you wish to make a complaint or return, you must contact us as soon as possible. Any damages must be documented.
- Returns (14 day policy)
Returns are possible within 14 days after receiving your artwork. The buyer is responsible for shipping costs and ensuring that the artwork is returned securely.
As soon as artwork proves in perfect condition your money will be transfered back to you minus the shipping costs, within 10 working days.
- Please note that colors and textures can appear different in real life. Prior to your purchase I will be more than happy to send you videos and additional photgraphs of the artwork in different light settings, to ensure that you will be please with your purchase.
Please contact me if you have any questions.
Contact: + 46 722 501966 / email: hello @ paulinelindberg.se
